RomaniPcTech computer maintenance and remote support plans are perfect for small and medium sized businesses. Whenever you run into computer trouble, just pick up the phone and give RomaniPcTech a call. We can connect directly to your computer and control it from our office miles away. This allows you to get instant help and solutions to your computer issues.

Computer Maintenance and Remote Support Plan

What do I get?

When you sign up for a plan, you'll get a technician visiting your business once a month to ensure that your computers are maintained and in good working order. Having monthly maintenance ensures that your computers will always be running at their full potential and many potential problems are identified soon and taken care of before they can cause damage to your business. You also get remote support. Just pick up the phone and give us a call. We will then connect to your computer and solve your problem or walk you through anything should you require assistance. Every call that you make to RomaniPcTech will be handled by a professionally trained technician located here in Roseville CA. We never outsource calls overseas, so you can be sure to get excellent call clarity and professional communication that you can understand.

Benefits

• Monthly on-site preventative maintenance and technology assessment visit.
• Pick up the phone and get help when you need it.
• Direct line for emergency or after hours contact.
• Get help from professional staff located locally.
• Discounts for work outside of plan coverage.

Pricing

Customizable Plans: If you would like more of less remote support hours or more or less computers supported you may request a customized plan. Give us a call if you have any questions or requests.

• Diagnostic Fees & Estimates

RomaniPcTech can provide an estimate before a repair is carried out.
In order to provide this estimate, we need to spend time diagnosing the problem.
Our diagnostic fee is 1 hours labour (see pricing table below).
If you decide to go ahead with the repair, the diagnostic fee will be waivered.

• No-Fix-No-Fee Policy

RomaniPcTech offer a "no-fix-no-fee" policy on all computer repairs.
If a problem cannot be fixed or diagnosed, you won't be charged.
Terms & Conditions apply.

• Warranty

Frequently Asked Questions

^{When you sign up for a computer support plan, we will create a RomaniPcTech account for you. You can login to this account to view your monthly invoices and make payments online through our secure server. We accept Visa, MasterCard, American Express, Amex credit cards, and PayPal. You may also pay in person with a check or with your credit card over the phone. All payments are due by the 15th day of the month.}

2. This seems cheap, are there any extra fees?

^{A $10-25 travel fee will be applied each month if your office is located further than 8 miles from central Roseville CA. Plan pricing covers monthly maintenance and allotted amount of remote support time. Extra support hours may be purchased at $30 per hour. Extra computer service that is not covered by maintenance will be billed at $65 per hour.}

3. What time is remote support available?

^{Remote support is available from 9am to 8pm Monday through Sunday. Remote support outside of this time frame is available for $50per hour.}

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